• Delivery FREE standard delivery to UK mainland

    FREE standard delivery to UK mainland

    Delivered direct to your door by our team. Helps make your life easier.

    Read more about delivery
  • Trustpilot logo 'Excellent'
    Trustpilot logo

    We're rated 'Excellent' on independent review site Trustpilot.

    Read our customer reviews
  • exchange Easy returns & collections

    Not 100% happy with your product?

    Return your items within 14 days for a full refund or exchange up to a whole year later.

    More on our returns policy
  • price match We price match

    We price match

    Found an identical product at a lower price? We’ll do our best to match it

    More on our price match
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About Us

Online security

Serious about online security

As a purely online business, we understand more than most the concerns you may have about shopping online. So it’s important to demonstrate just how seriously we take online security, to help keep you safe and secure as you shop.

Keeping our site secure

We use Versign the leading global certification authority to protect and encrypt your card details using an SSL (Secure Sockets Layer) certificate. SSL certificates keep online interactions private even though they travel across the public internet. Doing business online without SSL would be like leaving your credit card numbers on display for all to see or offering a dressing room without a door.

You will notice the Versign logo on every page on the VictoriaPlum.com website, displayed alongside the current date. This is to assure you that we’re currently verified. Please feel free to click on the Versign logo to view our status.

For more information please visit Versign at https://www.VeriSign.com/

Keeping your payments secure

All transactions that take place on VictoriaPlum.com are carried out securely using Sage Pay (formally Protx) - the UK's leading independent internet payment service provider. Sage Pay use digital signatures and strong encryption to ensure that all sensitive information is protected throughout every transaction. These processes are totally transparent to you the customer.

Sage Pay process all major credit and debit cards using their online real time secure payment process.

For more information please visit Sage Pay at https://www.sagepay.co.uk/

Keeping you safe online

GetSafeOnline.org is a website dedicated to making sure you’re using the correct software applications to make your time online as safe as possible. We strongly recommend visiting www.getsafeonline.org to get some valuable information and top tips on online security and what you can do to prevent yourself becoming a target of theft or fraud.

For more information please visit Get Safe Online at http://www.getsafeonline.org/

How do we protect your information?

We use a server certificate (also known as a digital certificate) to assure you of our identity and SSL (Secure Sockets Layer) to encrypt data transmissions.

If you’d like to check our security certificate you can do so using one of the following methods:

The security measures described above ensure that all reasonable steps are taken to protect your personal information. However, as with anything, an absolute guarantee of security cannot be offered, and you should be aware that there may be a small security risk in exceptional circumstances when disclosing information online.

We continually monitor our security procedures to ensure that all transactions are made as securely as possible. We work closely with our online security providers Versign, Sage Pay and GetSafeOnline to provide a safe and secure online shopping environment.

We will never send you an email asking for your bank account details.

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