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We are one of the UK's leading online bathroom retailers, headquartered in Hessle, East Yorkshire supplying quality bathrooms to consumers and trade customers alike. Founded in 2001, and recently acquired by Endless LLP we have since gone on to become one of the UK's most successful pureplay retailers.
Following the successful trial of our Design and Installation Service we are now launching our Nationwide search for Installation Field Sales Advisors to join the team here at VictoriaPlum.com. We have a number of opportunities to join this team and also more in the pipeline for the future.
The role The role of the Installation Field Sales Advisor is a home-based role where you will be expected to meet customers in their own home, building strong relationships to ascertain their requirements to convert them into inspirational designs and sales. You will be required to deliver excellent customer service and resolve customer queries where required.
•Visit customers in their own home and build quality relationships, ensuring VictoriaPlum.com is their go to brand for product and installations •Prepare product and installation estimates in line with customer requirements •Present accurately priced designs in a professional manner and ensuring enquiries are turned into sales •Completing quality briefs with potential customers •Follow up on customer enquiries that have yet to convert to a sale •Ensure smooth handover to the project co-ordinator •Achieve all relevant sales KPI’s and customer service SLA’s
Who we are looking for?
The ideal candidate will have experience of operating with the bathroom industry, ideally with knowledge of bathroom design and installation. A proven track record of delivering high levels of sales achievement with a strong customer service ethic and with a passion for continuously improving the levels of service provided. You must hold a full clean driving license. You must have a strong attention to details with the ability to work quickly and accurately and to tight deadlines. Excellent communication skills with the ability to build relationships and work with people at all levels. You must also be resilient, patient and have a level of empathy. You also will need a strong business acumen, forward thinking, with strong influencing and negotiation skills.
What we can offer you?
We can offer a salary a competitive salary, pension, cycle to work scheme, perk box access, free onsite parking, employee discount, employee assistance programme, life assurance and all with a fantastic working environment and the opportunity to be part of a fun and exciting journey.
If you feel you have the skills and drive to excel in this newly created Installations Sales Advisor position, we’d love to hear from you.
VictoriaPlum.com care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.
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