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Responsible for the delivery of VictoriaPlum.com Trade customer sales advice, including product information, design input and product specification. Continually promote features and benefits of our professional offering including customer support, account management and promotional offers.
Focusing on growing and developing existing clients accounts together with generating new business. You will also be contacting prospective Trade customers with an aim to signing-up and placing their first order.
The role will include fact finding with customers to allow a detailed understanding of budget, design and project planning. You will also be liaising with Technical Services to provide timely and accurate product specification advice and will be ensuring that all discussions and correspondence with customers is accurate and logged on the relevant systems and in accordance with GDPR.
Ideally the successful candidate will have previous experience within a similar role ideally gained within a B2B environment, good interpersonal skills, driven to deliver high levels of customer service, organised, empathetic, attention to detail, an excellent telephone manner and good IT skills.
VictoriaPlum.com care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.
If this sounds like the type of challenge you're looking for, you can apply by sending your CV and covering letter to firstname.lastname@example.org.