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Training Coordinator

  • Location: Hessle, Hull
  • Salary: £18-£20K PA

Click here to apply

Key Responsibilities

  • Developing effective cross-functional relationships and understanding, both within and outside Victoria Plum
  • Championing the needs of the colleagues and providing regular feedback to team leaders and managers on training success and progress
  • Working closely and influentially with all management to ensure long term training plans are accurate and meeting business needs.
  • Working closely with key Victoria Plum suppliers to deliver product knowledge training.
  • Working with the resource planning team to plan a training schedule that proactively supports business needs.
  • Ensuring that all colleagues, coaches and team leaders have up-to-date knowledge in their area e.g. product knowledge, customer service skills, systems knowledge.
  • Identify new and relevant training influences from the wider Learning and Development community.

Person Specification

The suitable candidate must have a minimum of 2 years’ experience of training, experience of working within a busy call centre environment and must have a proven track record in coaching, training and developing colleagues from diverse business functions. A strong attention to detail, with the ability to work quickly and accurately to tight deadlines, excellent communication skills both written and verbal, the ability to confidently liaise with colleagues at all levels, able to work confidently alone and as part of a wider team, and must be able to take ownership and drive with personal development plans are all essential skills for this role. It is desired that the candidate will have a recognised training qualification such as, Train the Trainer, Group Training Certificate or Level 3 Certificate in Training (CIPD).

What we can offer you?

We can offer a salary a competitive salary, pension, cycle to work scheme, perk box access, free onsite parking, employee discount, employee Assistance programme, life assurance and all with a fantastic working environment and the opportunity to be part of a fun and exciting journey. If you feel you have the skills and drive to excel in the Training Coordinator position, we’d love to hear from you. Click APPLY now!

Click here to apply care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.

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