We strive to maintain our high standards and your feedback is really important to us. Find out what customers think of our Design and Installation Service.
5 star review by CG
The design service is excellent
The design service is excellent. A 360 degree image is provided which provides an excellent view of the design ideas.
5 star review by Mike O’Farrell
We had a great experience of the...
We had a great experience of the Victoria Plum design and order service with Martin at Hull. He guided is through the process and made it easy and enjoyable, as well as making suggestions we hadn’t thought of. Recommended!
5 star review by Patricia Kelley
From the first conversation I had with the designer through to the installation of my bathroom, staff at Victoria Plum and the installer have all been friendly, courteous and helpful. There were some snags with their suppliers but these were sorted out quickly and efficiently and my installation was finished on time. I received follow up calls, by phone and in person, to make sure everything was going to plan and have received further calls to ensure there are no issues. The bathroom looks lovely and visitors have complemented me on it. I can thoroughly recommend Victoria Plum.
5 star review by Edward Berns
Very satisfied with the product and it...
Very satisfied with the product and it was all done within a short period of time.
5 star review by Mr. M. Finch
Design & Installation Service
From the outset Zoe has delivered above and beyond our expectations. We don’t have the biggest bathroom but the design concept put together initially by Zoe helped us really nail down exactly what we wanted. From that point it felt like a real partnership in tweaking and refining the design to get exactly what we wanted. Zoe was always available either by email or phone. We probably weren’t the easiest customers however Zoe never showed if we were. Everything from the design, down to beating the budget we’d set to getting the delivery date we wanted—all absolutely spot on. It’s not just the presale service either, the regular post sale contact and service was/is brilliant. We had an issue with the tile delivery (not VP’s fault), however Zoe apologised took ownership of the issue and rectified the situation. In summary, if I was to have another bathroom designed I wouldn’t go anywhere else or ask anyone else to design it. If VP operate an employee reward scheme/employee of the month, please feel free to use this review.
5 star review by Mrs Patricia Mcarthur
Extremely helpful advice given in a...
Extremely helpful advice given in a very pleasant and friendly way. The fitter came on time and worked very hard in a careful and professional manner. There is more work to be done and I hope that it will all prove to be as good.
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