Trade account Design and Installation

We are open and delivering for FREE. Tradespeople are allowed to continue working in your home as normal. More info

Up to 70% off Black Friday Sale - Lowest ever prices

Wallpaper delivery & returns

Due to the unique way in which we source our Graham & Brown wallpaper, this will be delivered on the same day, but separately to the rest of your order.

Free UK returns

If you wish to return an unwanted wallpaper item (it may be the wrong colour or you simply bought too many rolls), this can be arranged FREE OF CHARGE, by using DPD pickup. Simply use the returns label provided with your delivery.

All returns need to be carried out within 28 days of delivery. Unwanted goods should be returned in the original packaging, unopened, undamaged and in a saleable condition.

Faulty or damaged wallpaper items

If your wallpaper is damaged or faulty, please contact the Victoria Plum Customer Care Team within 30 days of delivery. Please do not return your wallpaper using the instructions below. Once the damage or fault has been confirmed, we’ll ensure it’s replaced free of charge, and with the minimum of fuss.

To return your unwanted wallpaper

  • Find the DPD "Return your Parcel" label that came with your parcel
  • Complete the label including the order number found on your wallpaper delivery note, NOT your Victoria Plum delivery order number (this is vital)
  • Stick on the outside of the box
  • Visit to find your nearest store and drop off your parcel
  • Please ensure that you get a receipt so that you and Graham & Brown can both track your return

Help with your wallpaper returns

If you have any questions specifically related to returning your unwanted wallpaper, contact Graham & Brown either by emailing them at or by calling 01254 291027 (Mon-Fri 6:30am-10pm). Please include the order number that was included on your wallpaper delivery note in all communications, NOT your delivery order number.

For your information, the returns label will look a little like the one below. If you haven’t received one with your wallpaper delivery, then please use the contact details above to request a new one.

A sample returns note fro wallpaper products

Once your wallpaper has been received and checked, you will be refunded within 14 working days.

It is important that the above process is followed for all unwanted wallpaper returns. Any returns received outside of this process will delay any refunds and may be returned to you without a refund being processed.

We are unable to accept returns on wallpaper samples.

Compare items Shopping list Track order Free catalogue Trade account

Looks like you haven't added anything to compare yet

Just look out for the Add to compare around the site and revisit this link

Close and continue

Thank you for using our comparison feature.

You can add as many products as you like, there is no limit. When you’re ready simply visit this page to start comparing your products.

Close and continue

Your Shopping list is loading, this shouldn't take long.


Your basket is loading, this shouldn't take long.

Save your basket and access on any device

If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items.

  • Simply create a free account with us in a matter of seconds
  • Sign in wherever you shop
  • Retrieve your saved basket on any device
Save your basket for later