Returning your items
If you're not happy with your purchase, for any reason, we offer a 30 day no quibble returns policy. Return your product to us and we'll refund you.
After 30 days, you can exchange your product for another one up to 365 days after receiving it. Collection and redelivery fees apply. We can't accept returns or exchanges for products that have been used or installed.
Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if an item is damaged, by calling us on
0344 804 48 48.
Once the damage has been confirmed, we'll ensure it's replaced free of charge, and with the minimum of fuss.