COVID-19 UPDATE: To safeguard our Customer Care Team, we are currently switching from an office-based call centre to a home-working Live Chat team.
In the short term, this may mean we’re unable to respond to you as quickly as we’d like and, during busy periods, our Live Chat may appear busy as we reach our maximum capacity.
We’d like to thank you for bearing with us as we adjust to this new way of working. The safety of both our customers and colleagues remains our top priority.
In the meantime, you can find answers to our most frequently asked questions below or, if you have an existing order, track it here.
How can we improve our FAQ information? Let us know. Your feedback is greatly appreciated.
|Monday||8:30am - 5pm|
|Tuesday||8:30am - 5pm|
|Wednesday||8:30am - 5pm|
|Thursday||8:30am - 5pm|
|Friday||8:30am - 5pm|
|Bank Holidays||10am - 6pm|
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