Call to order 0344 804 48 48
Trade account

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How can we help you?

FAQs

Can I still place an order during the COVID-19 pandemic?

Yes, you can still order online or using the LiveChat facility on our site as usual. There is currently no impact or delay to orders.

How can I pay?

We offer various ways for you to pay for your order, including: Visa; Visa Electron; MasterCard; Maestro; American Express and PayPal.

We also offer buy now pay later and 0% interest-free credit finance options, subject to a minimum spend. Find out more about our finance options.

Bank transfer is also available on request. Please contact us on 0344 804 48 48 to arrange this.

Can I order an item if it's out of stock?

Yes you can.

We understand it's frustrating when the item you want is out of stock - so why do we continue to show out of stock products when they're not available for immediate delivery?

It's just in case you want to buy it now and get it delivered once it's back in stock. We always give an estimated availability for our products.

Do you offer finance?

Yes we do. Find out more about our finance options.

Do you sell spares?

We don't sell spares, however if you require any replacement parts please contact us.

How can I place an order?

Orders can be placed online or with our UK based call centre.

It's quick and easy to place your order online. Simply find the product(s) you would like to buy, click on the green add to basket button and then select any essential extras that you require. Once your basket holds everything you would like to order, simply click on 'check out now' to enter your delivery and payment details.

If you would like to order via telephone and speak to one of our sales advisors then please call 0344 804 48 48 .

Can I apply for a trade account?

Find out if you are eligible for a trade account .

How can we improve our FAQ information? Let us know. Your feedback is greatly appreciated.

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8am - midnight

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8am - midnight

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phone

Call us on

0344 804 48 48

for Trade enquiries call

01482 373 092

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Opening hours

The opening hours for our Hull based call centre are:
Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday CLOSED
Saturday CLOSED
Sunday 10am - 4pm
Bank Holidays 9am - 6pm

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