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  • Trustpilot logo 'Excellent'
    Trustpilot logo

    We're rated 'Excellent' with a score of 9.4/10 on independent review site Trustpilot.

    Read our customer reviews
  • exchange Easy returns & collections

    Not 100% happy with your product?

    Return your items within 30 days for a full refund or exchange up to a whole year later.

    More on our returns policy
  • Delivery FREE delivery available^

    FREE delivery available^

    Delivered by our team to the room where you need it. Helps make your life easier.

    Read more about delivery
  • price match We price match

    We price match

    Found an identical product at a lower price? We’ll do our best to match it

    More on our price match
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We really care about
what you think of us

We've helped over 1 million customers achieve their dream bathroom. We can help you too. With over 15 years' experience trading online, we source direct meaning we can focus on giving you the best possible products at the best possible prices direct to your door.

We're rated as 'Excellent' with 48,740 customer reviews

Trustpilot Logo 9.4/10

Don't just take our word for it, see for yourself

Trustpilot Stars 1 hour ago
Victoria Plumb is always easy to deal…

Victoria Plumb is always easy to deal with and their chat colleagues are great!

Linda Pritchard

Trustpilot Stars 3 hours ago
Have used victoria plum many times and…recommend good quality products

Have used victoria plum many times and found there product to be good quality and prices very competitive in the market. Products delivered on time and good service with no issues.


Trustpilot Stars 5 hours ago
Had a few bits missing from order but…

Had a few bits missing from order but all sorted by Lucy. Great customer service


Trustpilot Stars 6 hours ago
Very helpful

Very helpful, nothing was to much trouble. Just how customer service should be done. Perfect. Would recommend to everyone

Clare Stephens

Trustpilot Stars 7 hours ago
Very helpful

Very helpful Quick delivery as alwsys

Alan Haywood

Trustpilot Stars 2 hours ago
Helpful friendly advice

Helpful friendly advice. They found my 8 year old order in seconds!

Michael Yates

Trustpilot Stars 5 hours ago
Helpful webchat

Very helpful webchat from Lucy today whilst trying to piece an order together. Quick response and happy to help with a call back to discuss the order.

Chris Toole

Trustpilot Stars 5 hours ago
Problem solved!!!!

I had a problem with an item. I used the online chat which was very easy. I could drag and drop images into the chat . The issue was resolved very quickly and professionally.

Kamlesh Vishnuram

Trustpilot Stars 7 hours ago
Great service/ sales % good

Great service/ sales % good Bot been delivered yet to check quality but was advised it was great value for money by friends

Louise Rogier

Trustpilot Stars 8 hours ago
Great customer service

Great customer service! Really helpful on the phone and helped me purchase the correct tap for my new downstairs bathroom!

Natalie Page

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