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  • Trustpilot logo 'Excellent'
    Trustpilot logo

    We're rated 'Excellent' with a score of 9.4/10 on independent review site Trustpilot.

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  • exchange Free returns & collections

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  • Delivery FREE delivery available^

    FREE delivery available^

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  • price match We price match

    We price match

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We really care about
what you think of us

We've helped over 1 million customers achieve their dream bathroom. We can help you too. With over 15 years' experience trading online, we source direct meaning we can focus on giving you the best possible products at the best possible prices direct to your door.

We're rated as 'Excellent' with 47,826 customer reviews

Trustpilot Logo 9.4/10

Don't just take our word for it, see for yourself

Trustpilot Stars 14 minutes ago
As a bathroom fitter we use Victoria…

As a bathroom fitter we use Victoria plum lots and have never received a damaged or incorrect delivery we will continue to use them for suppling our bathrooms and recommend them to customers

Walsh Builders Ltd

Trustpilot Stars 11 hours ago
I spoke to Josh

I spoke to Josh. He was so incredibly helpful. I have just had the best ever customer service experience! What fantastic service! Josh couldn’t have done more to help!

Nicola Roberts

Trustpilot Stars 13 hours ago
Great service

Great service

James Martin

Trustpilot Stars 15 hours ago
I have ordered a cabin shower service…

I have ordered a cabin shower service was swift.

Mark Joesbury

Trustpilot Stars 17 hours ago
Excellant Site & Product !

A simple and informative website with easy purchasing access and excellent delivery details. Great product & website would definitely recommend this to a friend !

Graham Waters

Trustpilot Stars 10 hours ago
Great Customer Service

I had a problem with a discount voucher but as soon as I called the staff were very helpful and completed the order along with the discount :-) happy shopper will definately buy again.

Nick W

Trustpilot Stars 12 hours ago

Jack, Customer Service Agent, was really very helpful. The response to the questions was quick and considered and he solved our problem quickly. First rate service.

Glynn M

Trustpilot Stars 14 hours ago
Good service and good price

Very happy with the service received so far at ordering stage.I wanted to place order online and pay for it but then as it was big order and I didn't want to get it wrong so called customer services and spoke to very friendly and professional customer services agent LJ who was very patient and offered very good service.He went out of his way and took my details and offered call back on weekends when it suited us better. He checked my online order and ensured me to offer some better deal or discount and made sure he kept me informed throughout our call and also listened and asnwered my questions. Hope the product live up to similar high expectations as LJ'S service. Once I see products in reality then I'll make my mind up to recommend it to my friends and family. Very satisfied so far with Victoria plumb.com

swati khedkar-Gallagher

Trustpilot Stars 16 hours ago
Easy web site to order from and to…

Easy web site to order from and to navigate,order arrived quickly,quality products,excellent customer services,hade to make amendments to my order when it arrived as I got sizes wrong on some things,this was easy to arrange with customer services.

Mark painter

Trustpilot Stars 17 hours ago
Prompt polite and helpful service

Prompt polite and helpful service. Would thoroughly recommend you.

Melanie Bath area

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