Trade account Design and Installation

We're open and delivering for FREE, while safeguarding customers & colleagues. More info

Up to 60% off Savings + 20% off all event prices


During these very testing times, we’d like to take the opportunity to explain the actions we have taken that allow us to remain open and demonstrate the safety measures we have put in place to ensure the safety of our customers, colleagues and the wider community.

As an exclusively online business with no physical stores, we are trying to adhere to the government guidelines and, indeed, support the Health Secretary’s recent statement that businesses should keep trading where possible "to keep the country running".

We understand these are very uncertain times, but we hope, with the following information, you will fully understand our decision to remain open and support the British public in any way we can.


We have a duty to those customers who are in the middle of a bathroom renovation or customers who need replacement products (like taps, showers, baths or toilets), to ensure hygiene is maintained in the home. Orders can be placed as normal and will be delivered to the usual timescales. However, all large item deliveries are now contactless, and our drivers will place orders at your front door before retreating to a safe distance. It is also worth noting that the majority of our deliveries are managed through Royal Mail and are delivered via the postal system.

If you have any questions or queries, we kindly ask that you contact us using our LiveChat facility which you’ll find on our website. Due to colleague protection measures, this function is being managed by homeworkers and remains the easiest and fastest way to contact us.


We have a duty to safeguard the health and wellbeing of our colleagues. Unlike some businesses, our staff remain fully employed and, of course, we take their wellbeing and financial security very seriously. Where at all possible, our colleagues are now working from home and, for those who aren’t able to do so, we have put the following measures in place to ensure safety:

• 2 metre distance observed at all times, including a rearranged office layout and phased access to public areas such as canteens

• Significantly increased cleaning and sanitising measures across all facilities

• In-bound deliveries significantly reduced and active social distancing enforced where delivery is essential

• We are asking all third-party suppliers to enforce similar standards to ensure all customers and colleagues are safeguarded as much as possible


We have a duty to the wider community, to ensure we are doing everything we can to prevent the spread of this virus. With the measures we have in place, and with the support of excellent communications from the Government and Public Health England, we are satisfied that we can continue supplying our bathroom products to those who need them, whilst safeguarding the health and safety of all. If government guidelines change, we will of course change with them.


Head to our FAQ section, where you'll find answers to our most frequently asked customer questions about ordering, delivery, products and more.

Compare items Shopping list Track order Free catalogue Trade account

Looks like you haven't added anything to compare yet

Just look out for the Add to compare around the site and revisit this link

Close and continue

Thank you for using our comparison feature.

You can add as many products as you like, there is no limit. When you’re ready simply visit this page to start comparing your products.

Close and continue

Your Shopping list is loading, this shouldn't take long.


Your basket is loading, this shouldn't take long.

Save your basket and access on any device

If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items.

  • Simply create a free account with us in a matter of seconds
  • Sign in wherever you shop
  • Retrieve your saved basket on any device
Save your basket for later