Our expert team are highly qualified in design and service, ensuring a smooth process from start to finish.
No dealing with multiple tradespeople — just one, easy, enjoyable, end-to-end service.
Relax, while our own specialist team work with you to design your dream bathroom, with no obligation to buy.
A single point of contact throughout the entire process, who will get to know you and your needs.
Our installers are British Institute of Kitchen, Bedroom & Bathroom Installation (BiKBBi) accredited, meaning they meet strict guidelines and codes of practice.
Plus, as members of the Furniture Ombudsman scheme, if, in the very rare instance, an issue arises, it should be resolved swiftly and to your satisfaction.
Bathroom design for Mark Hawkins
Only £152.65 per month over 36 months
Bathroom design for Alexander Black
Only £165.98 per month over 36 months
Bathroom design for Helen Reed
Only £196.01 per month over 36 months
We had a great experience of the Victoria Plum design and installation service with Martin at Hull. He guided us through the process and made it easy and enjoyable, as well as making suggestions we hadn't thought of. Recommended!
If you'd like to speak with us right away, our friendly and knowledgeable team will be happy to answer any questions you may have.
One of our team will be in touch within 24 hours
Alternatively, browse our FAQ section
With our interest-free flexible finance, we can help you spread your bathroom costs with the choice to pay over a period of 6–36 months. T&Cs apply
Enquire online or call us 0344 804 48 48
One of our Customer Care Team advisers will call you back within 24 hours
Get your measuring tape out and send us your room dimensions (don’t worry if your measurements are slightly out)
If this is difficult for you to do, we can provide a home measure service
We’ll then discuss any design ideas you may have like products, colour schemes or styles
We'll send you a stunning 3D visual of your brand new bathroom, tailored just for you
A fully insured and accredited installer will visit your home to conduct a technical survey, ensuring that all products will fit as expected
Your installer will build your dream bathroom
Once satisfied, we'll activate your 2 year installation guarantee
We are operating in line with the latest Government guidance in relation to Coronavirus (COVID-19). This means any of our consultants or installers who visit your home will observe strict social distancing and ensure all reasonable safety precautions are put in place.
On average a full bathroom suite, including plastering, tiling, electrical works and product installation, takes approximately 10 days to complete. However, this depends on the size of your room.
Yes, our installers are fully trained to treat your home with the utmost respect and care.
They are BiKBBi (British Institute of Kitchen, Bedroom and Bathroom Installation) registered and, with almost all projects, an installation manager will also visit to check on progress.
Your project manager will also be available to discuss any queries you may have.
If you can check your order when it arrives, this will be helpful but isn't necessary. Your installer will fully check your order and ensure everything is present and correct.
Even if your toilet is taken out, it will be plumbed back in at the end of the working day so you can use it.
However, you will be without full bathroom facilities until the work is completed, plus a further 24 hours to allow materials to dry.
Our installers arrive around 8:30am (exact time of arrival depends on the distance from their location) and work until that day's work is complete.
Timescales do vary however, for instance, they can't begin grouting until tile adhesive is dry or begin painting until a plastering is dry. In these instances, our installers will use time away from site to restock supplies.
Yes, we use a company called HIPPO to collect your old bathroom and packaging from your new one at the end of your installation.
Removal and installation will produce dust and debris (which is unavoidable) but our installers will clean up after themselves every day.
To prevent dust from entering other areas of your home, it may be worth sealing doors to other rooms.
Your installer is there to help, so don't be afraid to ask him/her any questions you may have.
You can also contact your project manager, should you have any concerns.
Your installer will talk you through the plans and check the goods for you, usually within the first few days of the project, so keep your plans and measurements close by for reference
We'd recommend leaving your new bathroom for 48 hours before deep cleaning.
Use warm, soapy water and a soft sponge or cloth, which you should always dry out after use.
Use a dry microfibre cloth to polish tiles and remove any grout dust.
Installation work is guaranteed for 2 years. Each product has its own guarantee and information about these can be found on our product guarantees page.
No, to ensure quality and consistency, we only install our own products.
However, you can supply your own tiles (we will need to know if they are ceramic or porcelain and the layout you require).
We are also able to reinstall existing products you wish to keep, like a radiator or heated towel rail.
No, to keep our prices low, we sell exclusively online, without costly showrooms.
We can, however, provide samples of tiles, wall panels and furniture colour.
On occasion, unscheduled works may be required for things that weren't obvious before installation began (for example, damaged floorboards or a previous leak that's caused damage).
If this is the case, we'll discuss these matters with you as soon as they are identified, to see how you wish to proceed.
How can we improve our FAQ information? Let us know. Your feedback is greatly appreciated.
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