Trade account Design and Installation

Up to 60% off December Savings + 20% off Orchard*

COVID-19 UPDATE

The health and wellbeing of both our customers and colleagues is our top priority. As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned.

We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property.

How to prepare your items for return

1. Find suitable packaging

  • Use original packaging where possible
  • Each package must be under 30kg and no dimension bigger than 1.5 meters
  • Multiple items can be combined into one package as long as they are packed securely and within weight and dimension limits
  • Make sure you remove or cover any previous delivery labels

2. Secure contents and package

  • Wrap all items to protect them
  • Secure your packages with tape
  • Make sure you fasten any loose edges, flaps or excess packaging

3. Add labels to your packages

  • For Post Office drop off, print your labels and place on the middle of one side of the package
  • Make sure you have one label per package
  • Labels must be securely attached with all information clearly visible

4. Send your packages or await collection

  • For Post Office drop off, take your labelled packages to a Post Office branch. You can find your nearest here
  • For collection, keep note of your collection date and wait for the courier to arrive. They will bring your labels, so you don't need to print or attach them yourself
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If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items.

  • Simply create a free account with us in a matter of seconds
  • Sign in wherever you shop
  • Retrieve your saved basket on any device
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