Orchard Balance close coupled toilet with soft close toilet seat

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• FREE standard delivery on orders over £299 (UK mainland)
• We deliver between 7am and 8pm
• Choose a delivery day that suits you
• Express delivery options available
• Specialist 2 person delivery team, who will carry it to a room of your choice
• We'll send you a text the day before confirming your delivery is on its way
• We'll call you with an estimated delivery time on the morning of that day, no need to wait in all day for us
• We will text you a link on the day of your delivery, so you can track your order
• Specialist protective packaging helps keep your items in pristine condition

Delivery cost and service may vary depending on other items in your basket and delivery post code.

• We offer a 14 day no-quibble returns policy.
• After 14 days, you can exchange your product for another one up to 365 days after receiving it.
• We can't accept returns or exchanges for products that have been used or installed.

Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged.

Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged. Please contact us if you have any issues.

Once the damage has been confirmed, we'll ensure it's replaced free of charge, and with the minimum of fuss.

Collection and redelivery fees may apply