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We're rated 'Excellent' with a score of 9.4/10 on independent review site Trustpilot.Read our customer reviews
Not 100% happy with your product?
Return your items within 30 days for a full refund or exchange up to a whole year later.More on our returns policy
FREE delivery over £149^
Delivered by our team to the room where you need it. Helps make your life easier.Read more about delivery
Quality products you can trust
Because we believe in the superior quality of our products, we offer FREE extended guarantees, giving you complete peace of mindFind out about our product guarantees
|Minimum water pressure||0.5 BAR|
|Complete shower system||No|
|Simultaneous use of outlets||No|
|Shower diverter function||No|
|Thermostatic temperature control||No|
|Number of outlets||1|
|Guarantee Length||5 years|
Let us know. Your feedback is greatly appreciated.
A quality product and excellent customer service. All items we purchased are of an excellent standard of manufacture. We also found that there was always someone available to answer queries or any issues that we had and, in one instance where there was a small part found to be missing, Victoria Plum had a full replacement item delivered within a few days, no qualms, no additional cost. We're very satisfied with the quality of the products and the customer service.
Really happy with our new shower tap - very cool and modern and looks and feels like really good quality - and a good price.
Beautiful design and great customer service.
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Returning your items
If you're not happy with your purchase, for any reason, we offer a 30 day no quibble returns policy. Return your product to us and we'll refund you.
After 30 days, you can exchange your product for another one up to 365 days after receiving it. Collection and redelivery fees apply. We can't accept returns or exchanges for products that have been used or installed.
Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if an item is damaged, by calling us on 0344 804 48 48.
Once the damage has been confirmed, we'll ensure it's replaced free of charge, and with the minimum of fuss.