Fast, convenient, keeping you informed… there are many, many reasons why we now offer one of the best delivery services around.
|Parcel Delivery||from £7.99||from £9.99|
|Parcel Delivery||from £16.99||from £49.99|
|Specialist Delivery||from £34.99||from £49.99|
Restrictions apply to areas listed in "Delivery restrictions" below
Items under 30kg and/or under 5m in length, not classified as fragile
Items over 30kg and/or over 5m in length and/or classified as fragile
For large or fragile items that require plenty of extra care and dedicated delivery, we use our specialist service which includes:
Need your items in a hurry? Order before 2pm and, for a little extra, we’ll deliver your products the next working day. Whilst we’d love to be able to offer this service 365 days a year, we can’t currently deliver on Sundays, Mondays or Bank Holidays.
To qualify for next day delivery:
For large or fragile items, you will still receive the same specialist service as you would with a standard delivery. Medium items will also be delivered by specialist service when you choose next day delivery.
It’s worth noting, if demand is high, next day delivery slots can’t always be guaranteed.
Isle of Wight, Isles of Scilly, Scottish Highlands and Islands
Our specialist delivery service is available to everyone in the UK mainland, but due to logistical reasons, restrictions apply to customers living in the following postcode areas:
For delivery to these areas, you can order online via our website but you won’t be able to select a delivery date during the checkout process. Instead you will be contacted by phone within 48 hours of placing an order to arrange delivery.
For customers in Northern Ireland (all BT postcodes), Isle of Man (all IM postcodes), Channel Islands (all GY and JE postcodes) or the Republic of Ireland, you won’t be able to place an order through the VictoriaPlum.com website. However, you can order by calling us on 0344 804 48 48.
Reluctantly, due to the additional distance from our distribution centre and extra transportation costs involved, we have to charge an additional fee (on top of the standard delivery fee) when delivering to these areas:
|Isle of Wight||£10||£29|
|Isle of Man||£20||†|
|Republic of Ireland||†||†|
† Orders to these areas may vary based on size and weight, so you will need to call us on 0344 804 48 48 to place your order. All prices above include VAT.
Yes. Your total delivery charge will be displayed before you confirm your order, based on your postcode and the size of your order. If you order more than one product, you will only ever pay the delivery charge for the largest product.
The completed order will be delivered as soon as these items become available, however a part delivery of the in-stock items can be arranged by calling us on 0344 804 48 48.
Once you’ve placed your order, our warehouse team will ensure all your items are checked and packed as quickly as possible. We use our own specially designed packaging incorporating specific features, to help support and protect your items during delivery.
If your order is over £500 and contains large or fragile items you will qualify for free standard delivery. If ordering online, this will be applied automatically to your basket when you checkout.
If you order after the 2pm deadline, your items will be delivered the next working day plus a further working day.
For example, if you order before 2pm on a Tuesday, you will be offered a next day delivery option for Wednesday. Order after 2pm and you will be offered delivery on Thursday.
All next day deliveries are subject to availability.
On rare occasions demand for next day deliveries to a certain region can exceed the number of deliveries we can physically supply. If this is the case, and we can’t offer you next day delivery, you will be informed before you place your order.