Trade account
Customer FAQs: Can I amend my order?
Buying guides

Customer FAQs: Can I amend my order?

Posted by Adam Chard in Buying guides | 4 years ago 2 min read

It’s one of the most frequently asked questions we hear from customers. In this short article, we answer the question “Can I amend my order?”.

Watch this short video, where our colleague Jo provides the answer.

Can I amend my order?

You can amend your order at any time. Simply chat with our expert Customer Care Team using our on-site LiveChat service. Contact us a couple of days before your current delivery date, so that we can make sure you get exactly what you need.

If you’re unhappy with your items for any reason, we offer a 14 day no-quibble returns policy. Send it back to us or arrange for it to be collected and we'll issue you with a full refund.

You can even exchange your items up to 30 days after receiving them.

Find out more about our returns policy. delivery

Your questions answered

Still have a question which needs answering? On our Contact page, you’ll find answers to all of our most frequently asked questions.

Author, Adam Chard

Posted by Adam Chard in Buying guides | 4 years ago

A born & raised West Countryman, now living on the Yorkshire Coast, for over 10 years Adam has been bringing home interior ideas to life at Victoria Plum. Adam’s favourite interior styles have been shaped by both urban and natural influences.

Sales Line 0344 264 4141 Track order Design Service Trade account

Looks like you haven't added anything to compare yet

Just look out for the Add to compare around the site and revisit this link

Close and continue

Thank you for using our comparison feature.

You can add as many products as you like, there is no limit. When you’re ready simply visit this page to start comparing your products.

Close and continue

Loading menu. Please wait


Your Shopping list is loading, this shouldn't take long.

Your basket is loading, this shouldn't take long.